Riu Tequila, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Ave Xaman-Ha, Manzana 3, Lote 19, Playa del Carmen, Mexico, 77710

“The hotel is nestled in beautiful jungle-like grounds, making every stroll a delightful adventure surrounded by nature.”view full review

Riu Tequila, a family-friendly Playa del Carmen hotel, offers an all-inclusive experience with multiple dining options, expansive pools, and a varied entertainment program. The hotel features a hacienda-like design with vibrant colors and is set alongside other Riu properties.

Rooms & Amenities

Guests at Riu Tequila enjoy comfortable guestrooms equipped with laptop-compatible safes, free WiFi, air conditioning, and minibars stocked with free drinks. Suites also feature a living room area with a sofa.

Dining & Leisure Options

Dining options include a buffet restaurant and several themed restaurants featuring Asian cuisine, steakhouse dishes, and Mexican specialties. A 24-hour Sports Bar with pool tables adds to the diverse culinary experience.

Leisure & Activities

Leisure options at Riu Tequila include an expansive outdoor pool area and a health club. Guests can partake in activities such as tennis, beach volleyball, and an extensive water sports program.

Transportation & Local Area

The hotel is located approximately 5 km from Aeropuerto de Playa del Carmen and provides easy access to local transport, including ADO terminals and colectivos. Nearby landmarks include Playa del Carmen Archaeological Site and Xel-Ha Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

3 persons

Junior Suite

4 persons

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 2.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.8 km

Cancun (CUN) 59.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Variety

The food at Riu Tequila was absolutely fantastic! Each meal was a delight, with a diverse array of options. I particularly enjoyed the grill themes at the buffet each night which kept it fresh and exciting. There was no need to wait for tables, and I loved that even with a full hotel, I never experienced long lines when dining.

Ethan1985. United Kingdom, Read full review on

Spacious Comfort

My room was spacious, clean, and very comfortable. I was welcomed with thoughtful amenities like towel animals and a well-stocked mini-bar. The decor had a lovely Mexican Hacienda style that added to the charm of my stay.

JustinM. Australia, Read full review on

Fun for Kids

The kids' club was a hit with my daughter. She had a blast enjoying the water park at the hotel. It was clean and well-maintained, creating a safe and fun environment for her to play while we relaxed nearby.

MarkT. Canada, Read full review on

Relaxation Oasis

The pool areas were beautiful, with plenty of space to lounge. I loved the adult-only pool for a quieter experience. The atmosphere was serene and I truly enjoyed the moments of relaxation under the sun. Plus, the entertainment team kept things lively throughout the day!

MichaelL1980. Ireland, Read full review on

What’s included

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Beauty salon
Multilingual staff

Sports & Fitness

Fitness centre
Kayaking
Tennis court
Billiard tables
Fitness studio

Services

Free beach shuttle
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Meeting/ Banquet facilities

Children

Paid babysitting/ Child services
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Entertainment
Garden area
BBQ facilities
Television in lobby
Spa & wellness centre
Sauna
Jacuzzi
Treatment room

Room features

Air conditioning
In-room safe

Location

Ave Xaman-Ha, Manzana 3, Lote 19, Playa del Carmen, Mexico, 77710

Map view

Ave Xaman-Ha, Manzana 3, Lote 19, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

4.1 km

Landmark

Quinta Avenida

3.1 km

Landmark

Cenote Calavera

2.7 km

Beach

Playacar Beach

3.5 km

Park

Xel-Ha Park

1.1 km

Landmark

Hard Rock Campo de Golf

790 m

Landmark

Zona Arqueologica Playa del Carmen

2.0 km

Landmark

Fun Fitness Globetrotters

1.4 km

Landmark

Xaman Ha Aviary

2.9 km

Mall

City Club

1.1 km

Mall

Starbucks

1.2 km

Landmark

Playa del Carmen Archeological Site

1.3 km

Landmark

Cenote Carwash

3.4 km

Landmark

Bel Air Animal Park

3.4 km

Landmark

Los Fundadores Park

2.5 km

Landmark

Casa Tzutuhil

2.3 km

Landmark

Ruinas Mayas

1.8 km

Landmark

Xaman Ha Ruins

2.0 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.5 km

Park

Parque La Ceiba

2.4 km

Landmark

Corazon de Mexico

2.6 km

Museum

Museo Frida Kahlo Playa Del Carmen

3.0 km

Landmark

Galeria de Arte 5ta Avenida

2.7 km

Museum

3D Museum of Wonders

3.0 km

Landmark

Sun Jaguar

2.7 km

Spa Centre

Ferry Cozumel

2.5 km

Amusement Park

Skydive Playa

2.3 km

Mall

Plaza Antigua

2.2 km

Landmark

Playacar Golf Club

3.0 km

Nearby

Mall

Playacar Center Shopping Mall

480 m

Restaurants

Don Pepperoni Playacar

1.5 km

Paseo Xaman-HA L. 16 Mza 16 Local 3 Plaza Pakal Playacar Fase II Al lado de La Brioche y Oxxo

Reviews and Ratings

Feedback from previous guests about their experience.

Samantha

United Kingdom, March 2025

7.6/10

Overall, the hotel offers a great experience with comfortable rooms and a fantastic team that really puts effort into serving guests. The location is wonderful, being so close to the vibrant atmosphere of Playa del Carmen, but the cleaning service could definitely improve. The dining options are decent but have room for enhancement, particularly in the casual dining areas. Despite these minor issues, I felt it was good value for the price we paid and would happily return.

Rooms

7.0

The rooms were well-appointed and comfortable, with nice terraces overlooking the tropical gardens, though cleaning could be more consistent.

Service

8.0

The service was generally quick and accommodating, especially when addressing room requests, though there were some lapses in cleaning frequency.

Location

9.0

The hotel is perfectly located just a short taxi ride from the lively bars and restaurants in Playa del Carmen, making it very convenient for evenings out.

Dining

6.0

Dining was decent overall, with some good restaurants, but the 24-hour sports bar needs an upgrade in quality and ambiance.

Facilities

8.0

Facilities, including the pools and grounds, were well-maintained and clean, though the atmosphere around the pools can get quite noisy during the day.

Ella

United Kingdom, February 2025

8.4/10

I had a fabulous stay at the hotel, enjoying its cleanliness and comfort. The staff were attentive and made our experience truly special. The dining options were enjoyable, particularly the themed restaurants, but we did find some food to be a little repetitive. The pool area was fun and lively, although some days it felt a bit too crowded, and the reservation of sun beds was a hassle. Overall, I would recommend it for anyone looking for a vibrant vacation with plenty of activities.

Rooms

8.0

The rooms were kept immaculate by the cleaning staff, and we appreciated the spacious layout and comfortable beds. However, the lack of privacy due to the glass shower doors could be challenging.

Service

10.0

The service throughout the hotel was exceptional, from the front desk to the bar staff. Everyone went above and beyond to ensure we had a great time.

Location

9.0

The hotel is beautifully located within a jungle-like setting and just a short walk to the beach, which was a major plus for us.

Dining

7.0

The food was generally good, with a variety of dining options available; however, we noticed some dishes at the buffet became repetitive over the days.

Facilities

8.0

The pool area was lively and offered plenty of activities, yet it could get overly crowded at times, particularly in the afternoon.

Sarah

United Kingdom, November 2024

6.2/10

Overall, my stay at the hotel left me feeling mixed. The location is beautiful with a great beach nearby and the facilities were enjoyable, but the dining experience was quite disappointing and the service lacked a personal touch. I appreciate the cleanliness of the accommodations, but inconsistencies with housekeeping impacted my experience significantly.

Rooms

5.0

The rooms looked nice at first, especially after the refurbishment, but cleanliness was an issue as my sheets weren't changed regularly. The unusual bathroom layout lacked privacy.

Service

5.0

While some staff members, like Eduardo and William, provided exceptional service, overall the attitude of the management and certain staff members was disappointing, particularly when addressing complaints.

Location

8.0

The hotel is set in a picturesque area near the beach, making it a lovely spot for a vacation, but it's quite large, which can detract from a more personal service experience.

Dining

5.0

Dining was a letdown; while there were many restaurants available, the food quality was inconsistent and often lacked flavor. The buffet was particularly disappointing as well.

Facilities

7.0

The hotel had multiple pools, and the entertainment options were available but underwhelming. Overall, amenities were decent, though not extraordinary.

Emily

United Kingdom, October 2024

8.0/10

I had a fantastic stay at this hotel with its beautiful grounds and clean, spacious rooms. The food was definitely a highlight, offering plenty of variety. However, the snack bar left a bit to be desired, and the swim-up bar was too warm for my liking. Overall, the experience was great, but a few improvements could make it even better.

Rooms

8.0

The rooms were spacious, well-maintained, and cleaned daily with fresh towels. The fridge was well stocked, but I wished there were coffee-making facilities.

Service

9.0

Service was impressive, with the staff working hard to ensure a pleasant experience, especially at the pool bar and sports bar.

Location

9.0

The hotel is located in a beautiful area surrounded by lush greenery, and it felt safe to walk around outside the resort.

Dining

7.0

Dining options were varied, and the main buffet restaurant served quality food, though I think the snack bar could use some improvement.

Facilities

7.0

Facilities were enjoyable, especially the large pools, but the swim-up bar could benefit from being cooler and cleaner.

Brian

United Kingdom, September 2024

9.2/10

Our stay at the Tequilla was absolutely fantastic! The resort is well laid out, and everything was sparkling clean. We loved the buffet options and really appreciated fantastic service from Adolfo, who was always attentive. The pools were amazing-never crowded-making it easy to relax. However, the beach transportation could use some improvement, as buggies were often insufficient, and the seaweed on the shore was a bit disappointing.

Rooms

10.0

The room was spotless and cleaned daily with fresh towels. Everything worked perfectly, and we were even accommodated with a first-floor room due to my knee issues, which made our stay comfortable.

Service

10.0

The service was exceptional; every staff member was friendly and went above and beyond. Adolfo, our server, was a highlight as he kept our drinks filled and always wore a smile.

Location

8.0

The resort is situated in a beautiful area with easy access to the beach. While it's not an arduous walk to the beach, it could feel tiring if you have a lot to carry.

Dining

9.0

The buffet offered a wide range of delicious food options, and I was pleasantly surprised. We never felt the need to try the specialty restaurants as the buffet was so satisfying.

Facilities

9.0

The pools were a standout feature; they were superbly maintained and provided plenty of lounging space without being overcrowded.